The TellCulvers Survey gives customers an opportunity to share feedback about their recent dining experience while becoming eligible for promotional rewards. Below are answers to some of the most commonly asked questions about the survey, rewards, eligibility, and participation process.
Question: What is the TellCulvers Survey?
The TellCulvers Survey is the official customer satisfaction survey offered by Culver’s. It allows customers to provide feedback about their recent restaurant visit and helps the company improve its food quality, customer service, and overall dining experience.
Question: What reward can I receive after completing the survey?
Depending on the offer printed on your receipt, you may receive a validation code for a free meal, free Frozen Custard, free ButterBurger, a discount coupon, or another promotional reward.
Question: Do I need a purchase receipt to participate?
Yes. A valid Culver’s purchase receipt is generally required because it contains the survey invitation and the information needed to access the survey.
Question: How long does the TellCulvers Survey take?
Most customers complete the survey in approximately 5 to 10 minutes.
Question: What information is required from my receipt?
You may be asked to enter:
- Restaurant Number
- Transaction Number
- Date of Visit
- Time of Visit
- Survey Code
Question: Is the survey free to complete?
Yes. The TellCulvers Survey is completely free to participate in if you have a valid survey invitation printed on your receipt.
Question: How do I redeem my survey reward?
After completing the survey, you may receive a validation code. Write the code on your original receipt and present it during your next eligible visit before the offer expires.
Question: Can I take the TellCulvers Survey more than once?
Generally, one survey entry is allowed per qualifying receipt. If you receive another receipt with a survey invitation, you may participate again.
Question: What questions are included in the survey?
The survey commonly asks about:
- Food quality
- Customer service
- Restaurant cleanliness
- Order accuracy
- Speed of service
- Overall dining experience
Question: What should I do if my receipt is not accepted?
First, make sure the receipt has not expired and that all required information has been entered correctly. Also, verify that your receipt contains a valid survey invitation.
Question: Do survey rewards expire?
Yes. Most validation codes and promotional offers have expiration dates. You should redeem your reward before the expiration date printed on your receipt or survey confirmation.
Question: Why does Culver’s ask customers to complete the survey?
Culver’s uses customer feedback to improve food quality, employee training, restaurant cleanliness, service speed, and the overall guest experience.
Question: Can I complete the survey on my mobile phone?
Yes. The TellCulvers Survey is generally accessible on smartphones, tablets, laptops, and desktop computers with an internet connection.
Final Note
The TellCulvers Survey is a simple way to share your dining experience while helping Culver’s continue improving its restaurants. If you have a recent purchase receipt, take a few minutes to complete the survey and enjoy the opportunity to receive a free meal or another promotional reward.